FAQs

New Product Sold

When to use it?

When a new deal is sold, for existing clients only.

What else needs to be filled out?

Win a Deal in Pipedrive.

Billing / Cancellation Ticket

When to use it?

For temporary & permanent budget increase/decrease & cancellations, for existing clients only.

What else needs to be filled out?

Nothing.

Kickoff Form

When to use it?

When a new client is closed.

What else needs to be filled out?

By sales: win a Deal in Pipedrive.
By PMs: KO call date in Pipedrive.

New Hire

When to use it?

When a new team member is hired.

What else needs to be filled out?

Nothing.

Vacation Time

When to use it?

Team members should use it when they want to submit a PTO request, in accordance with Our Company Guide.

What else needs to be filled out?

Nothing.